Frequently Asked Questions

Find answers to common questions about our services, policies, and boutique experience.

How do I book a styling consultation?

You can book a consultation through our contact form on the homepage, by calling us at +1 (773) 751-9634, or by visiting our boutique in person.

What should I expect during my first consultation?

During your first consultation, we'll discuss your style goals, lifestyle, and preferences. We'll assess your current wardrobe and create a personalized styling plan that works for you.

Do you offer custom tailoring services?

Yes, we provide expert custom tailoring and alterations to ensure the perfect fit for all your garments. Our skilled tailors can handle everything from simple hemming to complex alterations.

What are your return and exchange policies?

We offer a 30-day return policy for unworn items with original tags. Custom-tailored items are final sale unless there's a defect in workmanship.

Do you offer personal shopping services?

Our VIP shopping experience includes personalized attention from our stylists who will help you select pieces that perfectly match your style and needs.

What brands do you carry?

We carefully curate collections from both established luxury brands and emerging designers. Our selection focuses on quality, craftsmanship, and timeless style.

Can I schedule appointments outside of regular business hours?

We may be able to accommodate special appointments outside regular hours for VIP clients. Please contact us to discuss your specific needs.

Do you offer virtual styling consultations?

Yes, we offer virtual consultations for clients who cannot visit our boutique in person. These sessions include personalized styling advice and shopping recommendations.